Regarding online shop holidays during the year-end and New Year holidays

Thank you for always using LUNA EARTH ONLINE.

Our online shop will be closed for the year-end and New Year holidays from December 29, 2023 (Friday) to January 3, 2024 (Wednesday) .

During the holidays, we will be closed for shipping, responding to emails, and accepting phone inquiries. (E-mails received during the holidays will be responded to sequentially from the first business day of the new year, but it may take several days for a reply.)

[About shipping for regular delivery orders]
■Orders confirmed by December 26th → Generally shipped within the year *Orders for which the information necessary for shipping is not available will be shipped in the new year to allow time for confirmation. Please note that there is a possibility.

■Orders confirmed after December 27th → will be shipped in the new year order *Orders processed after the year-end and New Year holidays will be very busy, so it may take longer than usual for orders to be shipped. Please place your order with plenty of time to spare.
*During the year-end and New Year holidays, there is a possibility that there may be a delay in the delivery of goods by carriers due to the concentration of parcels. Please also be careful.

We apologize for the inconvenience, but please check the details before placing your order.

★ Click here for the business schedule for physical stores during the year-end and New Year holidays.